Rory Baugh is a highly respected hospitality professional with decades of experience in luxury service environments, including resorts, private villas and fine dining. One of the Caribbean’s first formally trained butlers; certified Master Trainer with the Guild of Professional English Butlers and member of the international Master Butler Collection, he has been instrumental in elevating luxury experiences in over 20 entities across the region. Known for inspiring and empowering both new and seasoned professionals through immersive storytelling, real-time leadership and hands-on programs, Rory translates luxury standards into clear, actionable systems. As Lead Consultant of the Mastering Excellent Service Consultant Collective, Rory helps businesses centre the guest experience and foster a culture of teamwork. Rory is also one of the region’s top operatic talents, bringing the same discipline, artistry, and presence to his service as he does to his performances.
Rory Baugh
