Felecia Allen-Myers is a regionally recognized Butler Service Architect with over 22 years of experience in luxury service excellence, operational leadership, and talent development across the Caribbean. Former Corporate Manager, Butler Service at Sandals Resorts International, Felecia played a key role in designing and standardising one of the region’s leading Butler Service programs, shaping a benchmark for luxury guest experience across multiple destinations. Internationally recognised for building structured butler service systems, developing butler teams, and embedding consistent luxury standards in operations, Felecia brings her multinational experience and insights to the Mastering Excellent Service Consultant Collective- helping hospitality businesses elevate luxury service performance and consistency.
Felecia Allen- Myers
