Rory Baugh is one of the Caribbean’s few certified Master Trainers and among the first formally trained butlers in the region. With more than 20 years of experience across large resorts, exclusive villas, luxury hotels, fine restaurants, and beach clubs, he brings grounded expertise in creating and sustaining world-class service.
A passionate capacity-builder, Rory is known for his uniquely masterful yet relatable training style. He inspires and empowers both new and seasoned service professionals through immersive, hands-on workshops, dynamic storytelling, and real-time leadership.
Rory’s credentials include certification as a Master Trainer by the Guild of Professional English Butlers and the distinction of being the only Caribbean member of the Master Butler Collection- the international industry body for Butlers and Household Managers.
And as if that weren’t enough, Rory is also celebrated as one of the region’s top operatic talents, bringing the same discipline, artistry, and presence to his training as he does to his performances.